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Sunday - Thursday

9:30am - 6:00pm

Friday - Closed

Saturday

10:00am - 5:00pm

T:  +971 4 243 8653

M: +971 52 254 0829

E:  sales@cagau.com

Enquiry Form

Appointment Only

Metropolis Tower
Best Vision Business Centre

21st Floor
Business Bay
Dubai, UAE

Dubai based custom watch specialists, taking rarity to a whole new level.

Our Service

Free Worldwide Shipping

Excellent Customer Service

100% Authentic 

New/Unworn watches

Custom bezels, dials & parts

© 2019 by Cagau. All rights reserved. 

TERMS & CONDITIONS

Please note, we are not affiliated with Rolex, Cartier, Audermars Piguet or any other watch manufacturer. Our customisation process voids any manufacturer's warranty and we are not an authorised dealer. 
This page tells you information about us and the legal Terms and Condition on which we sell our products and services listed on our website to you, the customer. These terms will apply to any contract between us for the sale of the products to you. Please read these Terms carefully and make sure you understand them, before placing an order with us. 
If you do not understand or accept any of the Terms, please contact one of our sales team to discuss before making a purchase. You can contact us via email at sales@cagau.com or our customer service by telephone on +971 4 243 8653. 
By placing an order for an Products with Cagau, you agree to the acceptance and binding of these Terms and Conditions. If you refuse to accept these Terms, you will not be able to order any products from our site. Your contract is with Cagau FZE. All contracts are between you and the company as a separate legal entity. The directors of the company have no liability for any acts or omission on the part of the company and cannot be held personally accountable for the companies actions. 

The website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about changes on the website. Modifications will be effective on the day they are posted.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

United Arab Emirates is our country of domicile

Company Information

Cagau FZE is the registered trademark and trading name for Cagau FZE - company registration number 8216/2016 at registered P.O Box 4422 Dubai, United Arab Emirates. 
PRIVACY

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our website?

 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

 

When do we collect information?

 

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.
 

How do we use your information?

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To allow us to better service you in responding to your customer service requests.

  • To quickly process your transactions.

  • To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

 

We do not use vulnerability scanning and/or scanning to PCI standards.

We only provide articles and information. We never ask for credit card numbers.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

 

Do we use 'cookies'?

 

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies
 

Third-party disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

 

We do not include or offer third-party products or services on our website.